Frequently Asked Questions

In preparation for a great day out, here is some useful information to help make your experience an awesome one.
Wairarapa Wines Harvest Festival Early Bird Promotion

Prize Draw

Be in the draw to win one of four $200 Wayver credits by purchasing your Harvest Festival tickets before 5pm on 31 July 2024!

Terms and Conditions

  1. Eligibility
    • This promotion is open to residents of New Zealand only.
    • You must be 18 years of age or older to be automatically entered.
    • Stakeholders of Wairarapa Wines Harvest Festival and their immediate families are not eligible to enter.
    • Any complimentary tickets issued during the promotional period are not eligible to enter the draw.
  2. Entry
    • Entry is automatic upon purchasing a Wairarapa Wines Harvest Festival ticket between 10:00am on 1 July and 5:00pm on 31 July 2024.
    • Each general admission or Wine Geek with general admission ticket is one entry into the draw.
  3. Prize Draw
    • Four winners will be randomly selected from all eligible purchases made during the promotional period.
    • The winners will be contacted no later than 5:00pm on 2 August 2024 via the email address provided at the time of ticket purchase.
    • If a winner cannot be contacted within 7 days, Wairarapa Wines Harvest Festival reserves the right to redraw the prize.
  4. Prize
    • • The prize is a $200 Wayver credit, loaded onto the winners wristband to be used towards purchases at the Wairarapa Wines Harvest Festival.
    • Neither the prize or any unused funds at the conclusion of the event can be exchanged for cash or other goods or services.
  5. General Conditions
    • Wairarapa Wines Harvest Festival reserves the right to cancel or modify this promotion at any time without prior notice.
    • All decisions made by Wairarapa Wines Harvest Festival regarding the promotion are final and binding.
    • By entering this promotion, you agree to be bound by these terms and conditions.
    • Wairarapa Wines Harvest Festival takes the privacy of your information very seriously. Any personal information collected for this promotion will only be used for the purpose of administering the prize draw and will not be shared with any third party.
    How much are tickets?

    Entry to Harvest Festival for 2025 is $75 + booking fees. Shuttles or Wine Geek 101 are additional.

    What's the timing of the day?

    9:45am Wine Geek 101 starts
    10:30am gates open for Harvest Festival
    11am Harvest starts
    5pm event closes

    What is Wine Geek 101?

    Love geeking out over wine? Enjoy quizzing winemakers about the winemaking process? Excited to try new wine styles and varieties? Then this is the experience for you!

    Before the Harvest Festival party begins, why not ease into the day (and avoid the queues) by joining us first for a relaxed and fascinating curated wine tasting hosted by the people who made it?

    The lineup will feature 8 of our more experimental and off the beaten track wines that you may not have tried before.

    Each winemaker will give you a ‘look under the bonnet’ of their winemaking approach – showcasing how our local wineries are pushing the boundaries of traditional winemaking.

    This tasting will suit every type of wine lover, from the person who takes a notebook to tastings through to the enthusiastic beginner just starting their journey into the wonderful world of wine.

    Tickets will be an extra $50 + booking fees, and are limited to 50 people

    We've gone cashless

    In the past, this event has been a cash only event, with people guessing how much cash to bring along and then using our cash out facilities on site to withdraw more as needed.
    The introduction of a cashless payment system means you can top up in advance or onsite using cash or eftpos; and is also linked to our alcohol licence.

    We are doing everything we can to make this as smooth a process as possible for everyone.

    All vendors and our information tent team can let you know how much you have remaining on your wristband throughout the day.

    Skip the queue to top-up your wristband before Harvest by visiting www.wayver.io
    Select “Online Top Up”; Follow the prompts; Your money will be added to your wristband at the gates.

    You can top up online or on your way to the event. Once you scan your ticket at the gate you will only be able to top up at the top-up station onsite.

    A 2.4% surcharge for top-ups made in person or online by credit card or Paywave; any top-ups made with cash or eftpos at the top-up station will not incur the 2.4% fee.

    The refund portal will be available for 4 weeks after Harvest Festival. This is how long you’ll have to request any balance left on your wristbands to be refunded. Once you apply, the funds will be in your account within a few days.

    For refunds / terms and conditions visit www.wayver.io

    How do I get my Wayver refund?

    Request a refund via the Wayver portal before Saturday 16th March ‘24.

     Visit https://my.wayver.co.nz

    1. Log in using the account you created if you topped up online pre event, or create an account
    2. Type in your wristband number. This can be found on the inside of your wristband tag.
    3. Enter your NZ bank account number in the correct format, and follow the prompts to complete your submission
    4. All payments will be made weekly on Fridays into your nominated bank account

     

    Online refunds are available for 4 weeks post event. Refunds close on 16th March 2024.

    All online refunds incur a $2 bank fee. For further Wayver terms and conditions, visit wayver.co.nz/terms

    Pricing guide

    This year we will share a pricing guide to assist with topping up in advance, but also you can choose to top your wristband up on site using cash or eftpos as well if you find you need more funds.

    Wine tastes:
    Red wine from $7
    White wine from $6

    Glass of wine:
    Red wine from $13
    White wine from $11

     

    Non-alcoholic beverages from $3

    Food ranges from $6.50 to $23 per item

    * prices are for 2024’s event. 2025 information will be loaded when possible.

    Do you still have eftpos?
    Harvest Festival had been a cash only event until February 2023. The only eftpos on site had been for people to withdraw more cash at our information tent.
    We will have eftpos and cash options onsite for people to top up their wristbands, but payment for food and beverages will only be possible with your wristband.
    What's the site layout?

    We’ve made a change to 2024’s layout, have a look at our map.

    Once you arrive

    All regional shuttle passengers will be dropped directly at the event site.

    If driving to the event you will be directed to car parking, then buses will be running on loops from 10.45am to take you from the car parking area to the event site – for health and safety reasons we cannot let people walk to or from the event site.

    The Harvest Festival starts at 11am and finishes at 5pm.

    To bring or not to bring…

    Wayver wristbands will be replacing cash at wineries and foodies stalls from 2023. There will be top-up facilities available on the day. You can top-up your wristband pre-Event or on the day.

    Things you may want to think about bringing to Harvest Festival:

    • picnic blanket or small camping chair
    • empty water bottle
    • sun hat
    • your fun festival attitude

    We ask that you do not bring:

    • pets/animals
    • glass
    • food or beverages
    • umbrellas or furniture
    Let us entertain you

    We’ve got an awesome line up planned for you. Sit back and enjoy or get up on your feet and make the most of the party. Visit our website for details of the line-up.

    Download the programme

    As part of our efforts to look after our environment, we have decided not to print programmes this year. There will be a downloadable version of the pdf available on our website a week out from the event, we recommend you download this in advance (final programme will be uploaded no later than 2 weeks prior to Harvest). In addition, there will be signage to assist you in navigating the site on the day.
    Download the 2024 programme.

    Do you have a self-contained Motorhome or Caravan?

    Make the most of our beautiful sheltered riverside location and stay the weekend! There are various options available for sites adjacent to the Festival. Both riverside and sheltered paddock sites are available and will be allocated on a ‘first come first served’ basis.  All self-contained motorhomes are welcome however depending on the size of the vehicle owners may be directed to specific allocated sites.

    We are asking people to register for sites so that we can monitor demand. To register please complete the form on the website.

    Conditions of entry
    • Entry will be by ticket only. Everyone 8yrs and over will require a valid event ticket. Children under the age of 18 must be accompanied by an adult.
    • The Wairarapa Wines Harvest Festival is a supervised event. A parent or guardian must accompany anyone under the age of 18.
    • Harvest Festival runs a no pass out policy. Once you have entered the festival you cannot leave and re-enter.
    • Right of Admission Reserved – In order to facilitate the security, safety and comfort of all guests, the Organiser reserves the right to refuse admission and refund the ticket value.
    • Admission is at Ticket Holders own risk. The Organiser will not be held liable for any loss, injuries or damages sustained at this event including damage, theft or losses to property and motor vehicles, if the cause is due to the negligence of the ticket holder or the unforeseeable actions of other patrons.
    • Ticket holders consent to being filmed and/or photographed for possible use in promotional material.
    • No glass bottles, cans, alcohol or food of any kind may be brought into this event. Empty water bottles may be brought in to fill with the free water available.
    • Anyone who looks under 25 years of age will be required to provide proof of age when entering the site to receive a glass and be allowed to purchase alcohol. This must take the form of one of the following types of identification:
      • HANZ 18+Card
      • New Zealand Driver’s License,
      • New Zealand or Foreign Passports
    • In addition, each vendor will recheck the purchaser’s age if they feel unsure.
    • Intoxicated persons will not be served alcohol and will be required to leave the event.
    • The Ticket Holder will be required to leave the venue if he or she:
      • Engages in conduct, which unreasonably interferes with the enjoyment of the event by the patrons
      • Hampers or impedes the conduct of the event
      • Breaches any by-laws or orders applicable to the venue.
    • Security screening of everyone entering the venue and their bags to ensure no prohibited items are brought into the festival, including alcohol or other bottled liquids.
    Stay informed

    To be kept up to date with the latest news and announcements like our Facebook page.

    What about the weather?

    Harvest Festival will proceed in all weather provided it is safe to do so.

    If the event needs to be cancelled or postponed for any reason, all ticketholders will be notified by email; and our website and social media channels will also be updated with relevant information.